Service Delivery Policy

Enovo Global provides digital products and professional services — we do not sell or ship physical goods. This policy explains how each type of purchase is delivered.

Event Registrations (Enovents)

Upon successful payment for an event ticket through Enovents, confirmation is delivered instantly and electronically:

• A confirmation email is sent immediately, including your registration reference and event details.
• Your entry QR code, and any related materials, are sent by email — and by WhatsApp, where you've provided a phone number — as soon as your registration is confirmed.
• If a ticket requires manual review before confirmation, you will be notified of the expected timeframe at the time of registration.

Software Subscriptions (Enovo AI, Enovo CRM, Enovo HRM)

Access to subscription-based products is granted electronically upon successful payment, typically within minutes. Login credentials or account access instructions are sent to the email address provided at signup.

Custom Development & Consulting Services

Custom projects (websites, SaaS platforms, CRM builds, integrations, and related services) are delivered according to the milestones, timeline, and delivery format agreed in the individual client contract or statement of work.

Delivery Issues

If you do not receive expected access, confirmation, or materials within the timeframe described above, contact us at info@enovoglobal.com and we will investigate promptly.