Privacy Policy

Enovo Global, a brand of Enovo Tech (Pvt) Ltd ("Enovo Global," "we," "us," or "our"), operates a portfolio of digital products and services, including Enovo AI, Enovo CRM, Enovo HRM, Enovents, and custom-engineered websites, platforms, and integrations built for our clients. This Privacy Policy explains how we collect, use, and protect information across these products and our websites.

By using any Enovo Global product, website, or service, you agree to the practices described in this policy. Some of our products may publish an additional, product-specific privacy notice; where one exists, it supplements (and does not replace) this policy.

Information We Collect

Depending on which product or service you use, we may collect:

• Contact details you provide directly (name, email address, phone number, company name)
• Account and login information for products requiring registration (e.g. Enovents, Enovo CRM)
• Payment information processed through our payment partners (see "Payments" below)
• Usage data such as pages visited, features used, and general interaction patterns
• Communications you send us, including support requests and correspondence via email or WhatsApp
• Technical data such as IP address, browser type, and device information, collected automatically

How We Use Your Information

• To provide, operate, and maintain the product or service you're using
• To process transactions and send related confirmations (via email and, where opted in, WhatsApp)
• To respond to inquiries, provide support, and communicate important updates
• To improve our products, troubleshoot issues, and develop new features
• To comply with legal obligations and enforce our terms

We do not sell your personal information to third parties.

Payments

Where a product processes payments (for example, event ticket purchases on Enovents), we use licensed third-party payment gateways to handle transactions. We do not store your full card or payment credentials on our servers — these are handled directly by our payment processing partner in accordance with their own security standards and privacy practices.

Communication Channels

We may contact you by email and, where you have provided a phone number and it is relevant to the service (such as event registration confirmations on Enovents), by WhatsApp. You may opt out of non-essential communications at any time by contacting us using the details below.

Data Sharing

We share information only where necessary to operate our services — for example, with payment processors to complete a transaction, with cloud infrastructure and hosting providers, or where required by law. Any third party we share data with is contractually required to protect it and use it only for the purpose we've engaged them for.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time, subject to any legal retention requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the email address below.

Contact Us

For any questions about this Privacy Policy or how your data is handled, contact us at info@enovoglobal.com.